Privacy Policy - Freeman Sporting Club

Freeman Sporting Club (“FSC,” “we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your Personal Data in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws. This policy reflects our ongoing commitment to maintaining your trust and safeguarding your privacy when you visit or use our website, freemansportingclub.com.

1. Commitment to Privacy and Data Protection

At Freeman Sporting Club, we understand the importance of your privacy. We are dedicated to processing your data in a fair, lawful, and transparent manner, and only to the extent necessary for specified purposes. We take comprehensive measures to ensure your personal information is kept secure and handled responsibly.

2. Scope of This Policy and Role as Data Controller

This Privacy Policy applies to all users of freemansportingclub.com, including customers, website visitors, and individuals who communicate with us through various channels. Freeman Sporting Club acts as the “Data Controller” under applicable data protection laws, determining the purposes and means of processing your Personal Data. If you have questions or concerns, you may contact us at [email protected].

3. Categories of Personal Data Processed

We collect and process different categories of Personal Data depending on your interactions with our website and services:

a. Usage Data
We collect information about how you interact with our website, including but not limited to your IP address, browser type and version, referral source, pages visited, access timestamps, and session duration.

b. Account Data
When you create an account or make a purchase, we collect your full name, billing and shipping address, email address, and telephone number.

c. Profile Data
We process data relating to your website preferences, shopping history, product interests, and any other behaviors you demonstrate through your interaction with freemansportingclub.com, including wish lists and reviews.

d. Communication Data
Any communications sent to us, including support inquiries, customer service interactions, or use of our contact forms, are stored for service improvement and reference purposes. This includes metadata, message content, and contact history.

e. Technical Data
We collect device and system-specific information such as operating system, device type, screen resolution, mobile carrier, and browser settings to ensure website functionality is optimized for your device.

f. Transaction Data
We collect payment and order details, including items purchased, payment method (processed through third-party payment gateways), delivery addresses, and order fulfillment statuses.

g. Preference Data
We store your marketing and communications preferences, including your opt-in or opt-out status for newsletters, promotions, and product notifications.

4. Legal Bases for Processing

We rely on the following legal bases when processing your Personal Data:

– Performance of Contract: To process your orders, provide customer service, and manage your account interactions.
– Legitimate Interest: To improve our website, prevent fraud, and ensure network security.
– Consent: For sending non-essential communications and using optional cookies, where legally required.
– Legal Obligation: To comply with tax laws, regulatory requirements, or judicial requests.

Where consent is used as a legal basis, you have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights in relation to your Personal Data:

– Right of Access: You may request a copy of the data we hold about you.
– Right to Rectification: You may request corrections to inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your data, subject to certain legal exceptions.
– Right to Restrict Processing: You may request limitation on certain types of data use.
– Right to Data Portability: You may request your data in a structured, machine-readable format for transmission to another provider.

To exercise any of these rights, please contact us at [email protected].

6. Security Measures

Freeman Sporting Club implements robust technical and organizational safeguards to protect your Personal Data, including:

– Secure Socket Layer (SSL) encryption for data transmission
– Role-based access controls and multi-factor authentication for internal systems
– Regular data backups and redundancy procedures
– Staff training and confidentiality protocols across all levels handling Personal Data

7. International Data Transfers

Where we transfer Personal Data outside of the European Economic Area (EEA) or other regions, such transfers are carried out in accordance with applicable data protection laws. We employ Standard Contractual Clauses (SCCs) approved by the European Commission and ensure our service providers offer equivalent levels of security and privacy safeguards.

8. Data Retention

We retain Personal Data only as long as necessary for the purposes set out in this Privacy Policy and to the extent permitted or required by applicable laws. Typical retention periods include:

– Account Data and Profile Data: Kept as long as you maintain an account with us or for a maximum of 6 years after account closure.
– Transaction Data: Maintained for tax and financial reporting obligations for up to 7 years.
– Communication Data: Retained up to 3 years for customer service follow-up and quality assurance.
– Marketing Preference Data: Stored until you withdraw consent or unsubscribe.

9. Cookie Policy

Freeman Sporting Club uses cookies to enhance your browsing experience and collect insights to improve website functionality. Our categories of cookies include:

– Essential Cookies: Required for core site functionality (e.g., secure login, cart preservation).
– Functional Cookies: Enable site personalization and enhanced usability features.
– Analytics Cookies: Collect aggregate data (Google Analytics, etc.) for site performance insights.
– Performance Cookies: Help identify technical issues and user behavior trends.

10. Cookie Management and GDPR/CCPA Compliance

Your consent is requested when you first visit freemansportingclub.com regarding non-essential cookies. You may manage cookie preferences via browser settings or our cookie consent banner. Under GDPR and CCPA, visitors can:

– Opt in to or out of non-essential cookies
– Request no sale of Personal Data (CCPA-specific via Do Not Sell My Info mechanisms)
– Revoke consent at any time

Respecting your Do Not Track browser settings, we will not use cookies or tracking methods where legally prohibited.

11. Protection of Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit Personal Data from anyone under the age of 13. If we learn that a child under 13 has provided us with Personal Data, we will promptly delete such information. Parents or guardians with concerns may contact us at [email protected].

12. Policy Updates and User Notifications

We may periodically update this Privacy Policy to reflect changes to our data practices, technologies, or legal obligations. When changes are significant, we will notify users via prominent notice on freemansportingclub.com or via email if appropriate. Continued use of our site constitutes your acknowledgment and acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or would like to exercise any of your data protection rights, please contact us at:

Freeman Sporting Club
Email: [email protected]
Website: www.freemansportingclub.com

We are dedicated to upholding the highest standards of privacy compliance under GDPR, CCPA, and other global privacy frameworks. Please do not hesitate to reach out with any questions regarding our privacy practices.